Имплицитная координация и работа команды

Авторы

  • Александр Гудиев Российская академия народного хозяйства и государственной службы при Президенте РФ

DOI:

https://doi.org/10.54359/ps.v17i93.1519

Ключевые слова:

неявная координация, имплицитная координация, ментальные модели команды, командная работа

Аннотация

В статье рассматривается явление имплицитной (неявной) координации, ее роль в работе команд и связь с командной результативностью. Рассмотрена история изучения этого явления, основные элементы ее структуры, отличия неявной координации от явной и от подстраховывающего поведения. Приведены основные механизмы, лежащие в основе неявной координации: ментальные модели команды, командные ситуационные модели, система трансактивной памяти команды. В завершении статьи сформулированы основные сложности исследования неявной координации, а также возможные направления дальнейшего изучения этого феномена.

Скачивания

Данные скачивания пока недоступны.

Автор

Александр Гудиев, Российская академия народного хозяйства и государственной службы при Президенте РФ

Эксперт Факультета оценки и развития руководящих кадров, ВШГУ РАНХиГС, Москва, Россия.

Литература

Cannon-Bowers J.A., Salas E., Converse S. Cognitive psychology and team training: Training shared mental models and complex systems. Human Factors Society Bulletin, 1990, No 33, 14.

Cannon-Bowers J.A., Salas E. Shared Mental Models in Expert Team Decision Making. In: Castellan Jr., N.J., Ed., Individual and Group Decision Making: Current Issues, Erlbaum, Hillsdale, NJ, 1993, 221246.

Cannon-Bowers J.A., Salas E. Making Decisions under stress. Washington: American Psychological Association, 1998.

Cannon-Bowers J.A., Salas E. Reflections on Shared Cognition. Journal of Organizational Behavior, 2001, No 22, 195202. doi:10.1002/job.82

Chang, Huo-Tsan. Explicit and implicit team coordination: Development of a multidimensional scale. Social Behavior and Personality: an international journal., 2017, 915930. 10.2224/sbp.5893.

Cooke N.J., Gorman J.C., Winner J.L. Team Cognition Handbook of Applied Cognition: Second Edition. Durso F.T. John Wiley & Sons, Ltd, 2007.

DeChurch L., Magnus J. Measuring Shared Team Mental Models: A Meta-Analysis, Group Dynam-ics. Theory, Research and Practice, 2010, No 14(1), 114.

Ellemers N., Pagliaro S., Barreto M. Morality and behavioural regulation in groups: A social identity approach. European Review of Social Psychology, 2014, No 24, 160193. doi:10.1080/10463283.2013.841490

Espinosa J.A., Lerch J., Kraut R. Explicit vs. implicit coordination mechanisms and task dependen-cies: One size does not fit all. Team cognition: Understanding the factors that drive process and per-formance. (Eds.) E. Salas and S.M. Fiore. Washington, DC: APA Books, 2004.

Fiore S., Salas E., Cuevas H., Bowers C. Distributed coordination space: Toward a theory of distrib-uted team process and performance. Theoretical Issues in Ergonomics Science, 2003, No 4. doi:10.1080/1463922021000049971

Gudiev A.V. Metodika ocenki aktual'nogo sostoyaniya komandy «5F 3.0». Komandnyj menedzhment v Rossii. Elektronnyj resurs, 2021, No 2, 4049. https://team5f.ru/tm_magazine

Hoeft R. Investigating The Mechanisms That Drive Implicit Coordination In Teams. The STARS. Electronic Theses and Dissertations, 2004-2019. University of Central Florida, 2006. https://stars.library.ucf.edu/etd/898

Hsu J., Shih Sheng-Pao, Chiang J., Liu Julie Yu-Chih. The impact of transactive memory systems on IS development teams' coordination, communication, and performance. International Journal of Pro-ject Management – INT J PROJ MANAG, 2012, No 30. doi:10.1016/j.ijproman.2011.08.003

Kleinman D.L., Serfaty D. Team performance assessment in distributed decision making. Proceedings of the Interactive Networked Simulation for Training. Gilson R., Kincaid J.P. & B. Goldiez. Orlando, FL: Institute for Simulation and Training. University of Central Florida, 1989.

Kozlowski S.W., Klein K.J. A multilevel approach to theory and research in organizations: Contextu-al, temporal, and emergent processes. Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions. (Eds.) K.J. Klein and S.W.J. Kozlowski. San Francisco: Jossey-Bass, 2000.

Kozlowski S.W., Ilgen D. Enhancing the Effectiveness of Work Groups and Teams. Psychological Science in the Public Interest, 2006, No 7(3), 77124.

MacMillan J., Entin E.E., Serfaty D. Communication overhead: The hidden cost of team cognition. Team cognition: Understanding the factors that drive process and performance. Salas E., Fiore S. Washington, DC: APA Books, 2004.

Marks M.A., Mathieu J.E., Zaccaro S.J. A temporally based framework and taxonomy of team pro-cesses. Acad. Manage, 2001, Rev. 26, 356–376.

Mathieu J., Goodwin G., Salas E., Cannon-Bowers J. The Influence of Shared Mental Models on Team Process and Performance. Journal of Applied Psychology, 2000, No 85, 273283. doi:10.1037/0021-9010.85.2.273

Mathieu J., Goodwin G., Cannon-Bowers J., Salas E. Scaling the quality of teammates' mental mod-els: Equifinality and normative comparisons. Journal of Organizational Behavior, 2005, No 26, 3756. doi:10.1002/job.296

Mohammed S., Dumville B.C. Team mental models in a team knowledge framework: Expanding the-ory and measurement across disciplinary boundaries. Journal of Organizational Behavior, 2001, No 22, 89–106.

Mohammed S., Ferzandi L., Hamilton K. Metaphor No More: A 15Year Review of the Team Mental Model Construct. Journal of Management – J MANAGE, 2010, No 36, 876910. doi:10.1177/0149206309356804

Mohammed S., Hamilton K., Sánchez‐Manzanares M., Rico R. Team Cognition: Team Mental Mod-els and Situation Awareness. The Wiley Blackwell Handbook of the Psychology of Team Working and Collaborative Processes. Salas E., Rico R. and Passmore J.: Wiley-Blackwell, 2017.

Nawata K., Yamaguchi H., Aoshima M. Team implicit coordination based on transactive memory systems. Team Performance Management, 2020, No 26, 375390.

Ren Y., Argote L. Transactive memory systems 1985–2010: An integrative framework of key dimen-sions, antecedents, and consequences. The Academy of management annals, 2011, No 5(1), 189–229.

Rico R., Manzanares M., Gil F., Gibson C. Team Implicit Coordination Processes: A Team Knowledge-Based Approach. The Academy of Management Review (AMR), 2008, No 33, 163–184. doi:10.5465/AMR.2008.27751276

Rouse W.B., Morris N.M. On looking into the black box: Prospects and limits in search for mental models. Psychological Bulletin, 1986, No 100, 349363.

Rouse W.B., Cannon-Bowers J., Salas E. The role of mental models in team performance in complex systems. IEEE Transactions on Systems, Man, and Cybernetics, 1992, No 22(6), 12961308.

Rousseau V., Aubé C., Savoie A. Teamwork behaviors: a review and an integration of frameworks. Small Group Research, 2006, No 37(5), 540570.

Serfaty D., Entin E.E., Volpe C. Proceedings of the 37th Annual Meeting of the Human Factors Soci-ety. Adaptation to stress in team decision-making and coordination, 1993, 12281232.

Shafique F., Mollaoglu-Scott S. Shared Mental Models and Inter-organizational AEC Project Teams. Engineering Project Organization Journal, 2020, March, 1.

Shavelson R. J. Methods for examining representations of a subject-matter structure in a student’s memory. Journal of Research in Science teaching, 1974, No 11, 231249.

Smith-Jentsch K.A., Blickensderfer E., Salas E., Cannon-Bowers J.A., Beyerlein M.M., Johnson D.A., Beyerlein S.T. Helping team members help themselves: propositions for facilitating guided team self-correction. Advances in Interdisciplinary Studies of Work Teams, Beyerlein M, Johnson D, Beyerlein S (eds), 2000, No 6, 5572.

Steiner I.D. Group Processes and Group Productivity. New York, NY.: Academic, 1972.

Stout R., Cannon-Bowers J., Salas E., Milanovich D. Planning, Shared Mental Models, and Coordi-nated Performance: An Empirical Link Is Established. Human Factors, 1999, No 41, 6171. doi:10.1518/001872099779577273

Van der Vegt Gerben S., Bunderson J.S. Learning and performance in multidisciplinary teams: The importance of collective team identification. Academy of Management Journal, 2005, No 48(3), 532–547.

Waller M.J., Gupta N., Giambatista R.C. Effects of adaptive behaviors and shared mental models on control crew performance. Management Science, 2004, No 11(50), 15341544.

Wegner D.M., Giuliano T., Hertel P.T. Cognitive interdependence in close relationships. In Compati-ble and incompatible relationships. (Ed.) Ickes W.J. New York: Springer, 1985.

Wegner D.M. A computer network model of human transactive memory. Social cognition, 1995, No 3(13), 319–339.

Wildman J.L., Salas E., Scott C.P. Measuring cognition in teams: a cross-domain review. Hum Fac-tors, 2014, No 5(56), 911941.

Zhang Xi, Wang Zhe, Duan K., Yin Dehu. The Moderating Effect of IT Capability on the Relation-ship between Implicit Coordination and Team Output Ranking in Coal Mines. 2022. doi:10.24251/HICSS.2022.867

Zhou Z., Pazos P. Empirical perspectives of transactive memory systems: a meta-analysis. Team Per-formance Management, 2020, No 26, 409427.

Число просмотров

Просмотров: 25

Опубликован

28.04.2024

Как цитировать

Гудиев, А. (2024). Имплицитная координация и работа команды. Психологические исследования, 17(93), 6. https://doi.org/10.54359/ps.v17i93.1519

Выпуск

Раздел

Обзоры