Experimental elaboration of the complex approach to websites usability evaluation [Full text]

Abstract

The set of principles and methodological instruments for complex evaluation of websites usability is substantiated. Different measures of user satisfaction and subjective comfort combined with objective indicators of task success, efficiency of the cognitive load distribution (evaluated based on eye movement data), and the degree of vegetative emotional tension were considered. The study demonstrated the applicability of this approach for differentiated assessment of usability in web-site engineering.